The course will begin by teaching participants how to open and interact with Outlook. They will also learn about Outlook’s new features. This section also describes how to view and use tabs on the ribbon, how to customize the Quick Access toolbar, and how to create and customize ribbon tabs.
Working with Mail Messages
Next, participants will learn how to use Outlook’s improved printing and viewing tools. Conversation view and Quick Steps will also be covered.
Managing Your Mailbox
This section explores a variety of mailbox management tools. First, the Favorites list and search folders are covered. Next, other search tools are discussed. The section wraps up with a look at various mailbox cleanup tools.
Using New and Improved Calendar Tools
To start this section, participants will review the basics of the Outlook calendar. Next, they will learn about the new Daily Task List and customizing views. Then, they will learn about sharing their calendar on Exchange server and scheduling meetings with Exchange server. Publishing a calendar to the Internet and exporting it from Outlook will also be covered.
The final section of the course will begin with a look at how to use SMS (text messaging) with Outlook. Then, participants will learn about the Trust Center and add-ins. Information on installing, configuring, and using the Outlook Social Connector completes the section.